Refund Policy

Effective date: June 12, 2026 · Last updated: June 30, 2026

Thank you for subscribing to Streamza PRO. We want you to be satisfied with our app. This Refund Policy explains our guidelines regarding refunds for subscriptions and in-app purchases.

1. Google Play Subscriptions

Since Streamza's in-app purchases and subscriptions are handled entirely by Google Play Billing, refunds are subject to Google Play's refund policies. In most cases, you can request a refund directly from Google if it is within 48 hours of the purchase.

2. How to Request a Refund

To request a refund from Google Play:

• Go to your Google Play account's order history.
• Find the Streamza PRO order you want to return.
• Select Request a refund or Report a problem and choose the option that describes your situation.
• Complete the form and note that you would like a refund.

3. Streamza Loop Subscriptions (Google Play)

Streamza Loop's subscriptions are also billed entirely through Google Play Billing, the same as Streamza PRO in Section 1, so the same Google Play refund process applies. Web Studio itself has no paid checkout — it's free to use.

4. Exceptional Circumstances

If you miss the Google Play 48-hour window or have a billing issue, please reach out to us at [email protected] with your Google Play order number. While we cannot guarantee refunds outside of Google's policy, we review requests on a case-by-case basis.

5. Contact Us

If you have any questions about this policy, please email us at [email protected].

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